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emgprecision.com
EMG Customer Support Portal
The EMG Portal is a gateway for EMG Customer Access, EMG Customer Account privileges and EMG Customer Support. We are continuing to add content to this area to make this an extremely valuable resource for our valued customers.
Browse our EMG Customer Support Portal to find the right information for you... Contact Us if you can't find what you need and we will gladly help...
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EMG Portal Frequently Asked Questions
Product Support FAQ's
Can i get help with the installation of my EMG Products?
Can I Get Help With The Installation Of My EMG Products?
Currently EMG Precision offer a survey and installation service in the United Kingdom. We will attend your site to conduct a survey on your machinery and your requirements. We can provide an installation service, macro programming and training in the use and operation of our Machine Tool Probes and Machine Tool Setter's.
Do you have a technical helpline I can call?
Do You Have A Technical Helpline I Can Call?
Yes, you can call us on +44 (0)333 090 6441 and one of our experts can help you with you enquiry. Alternatively you can email us at info@emgprecision.com or preferably use our Contact Form to ensure all the required information we need is captured.
Technical Documentation FAQ's
I have lost my EMG Instruction Manual, Can I get a new copy
I Have Lost My EMG Instruction Manual, Can I Get A New Copy?
Of course. As a customer you can Log-In to our website and access all of our Product Manuals to view, save and print at your convenience. If you require a replacement physical manual please use the Contact Form to request one. Costs may apply for physical copies but these are available freely online to view and download.
Spares & Repairs FAQ's
Do you offer a repair Service?
Do EMG Precision Offer A Repair Service?
Yes we have a comprehensive selection of spare parts that we can offer with a quick lead time. It obviously depends on the components as to whether or not we directly provide spares. For certain components, only our expert engineers are permitted to fit. Send us your enquiry using our Contact Form and we will gladly to our best to help you with your enquiry.
Do you carry spare parts?
Do EMG Precision Carry Spare Parts?
Yes we have a comprehensive selection of spare parts that we can offer with a quick lead time. It obviously depends on the components as to whether or not we directly provide spares. For certain components, only our expert engineers are permitted to fit. Send us your enquiry using our Contact Form and we will gladly to our best to help you with your enquiry.
If you need any help or have any questions for us please feel free to Contact Us using the link below....
